Water Line Locates

Arab Water Works is NOT a member of the Alabama One-Call service.

You must contact us at 256-586-3159 during regular office hours, Monday through Friday from 7:30 am to 4:00 pm if you are going to be doing any work in our water service areas.

Under Alabama state law, excavators must give utility companies a MINIMUM of 48 hours notice before starting to dig.

Below is the information we need to process your line locate request:

  • Company name
  • Caller’s name
  • Telephone number
  • Address of locate
  • Nearest intersecting road
  • Type of work being done
  • Road bore / No road bore
  • How the area is marked
  • Time frame (48 hours or emergency)

Water Leaks

A faucet leaking 60 drops a minute (not unusual) will waste 2,299 gallons of water every year.  Homeowners should repair leaky faucets at once.  Don’t forget, you pay twice — once for the water going through the meter and then again on your wastewater bill, which is based on water usage.

Plumbing Hints

If you suspect there is a leak somewhere in your plumbing, try these easy steps to locate it.

Observe your meter:

  1. Read the water meter, noting the position of the clock-style hand that records individual gallons.
  2. Wait at least 15 minutes without using water.
  3. Look at the meter again to see if the hand moved. If it did not, there are probably no leaks. Waiting longer between meter readings (overnight, for instance) might help you detect slow or intermittent leaks.
  4. If the meter hand moved, check all of your faucets for visible leaks.

To check the toilets for leaks:

  1. Add a few drops of food coloring to the water in the tank.
  2. Do not flush.
  3. Wait a minimum of one hour to see if the colored water appears in the toilet bowl. If it does, there is a leak.
  4. Repairing the leak is normally inexpensive and easy to do. Replacement part kits are available at most hardware stores.

If there appear to be no leaks inside your home, check for underground leaks:

  1. Turn off the water at the house cut off.
  2. Open faucet to verify that the valve is working, the water flow should stop completely.
  3. Go outside to the meter—if the meter is still running, there is a leak somewhere in your plumbing between the meter and the house.