Pay Online


Now Available—Pay Online!

We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. Nexbillpay is a trusted third party automated payment service that allows you to pay your bill online.

  • What is the service fee?

Nexbillpay charges a small service fee to cover payment handling and all processing charges. Service fee will be calculated and disclosed prior to finishing your payment.

  • Does Arab Water Works keep any part of the service fee?

Arab Water Works does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customers of Arab Water Works.

How do I use this service?

Customers will need the following to pay their bill:

  1. The customer/account number (located on your billing statement).
  2. Your payment method: check, debit card or credit card.

To begin your quick and easy bill payment you must agree to the following:

If your account is delinquent, disconnected, or in the disconnect process, you MUST contact our office BEFORE you make a payment. Services will not automatically be restored or disconnection prevented if payment is made without contacting our office FIRST!

Arab Water Works: 256-586-3159- Hours: Monday-Friday 7:30am-4:00pm.

IMPORTANT: Arab Water Works is not liable if you receive a disconnect notice and do not call our office before making payment. Your services may be disconnected and will be subject to a reconnection fee. If you are disconnected, your account balance plus a reconnection fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment. Arab Water Works allows up to 48 hours after we receive payment to reconnect any services.  I Agree
IMPORTANT: Arab Water Works only accepts online payments that are made on our website here by our authorized payment processor. Arab Water Works has not authorized DOXO or any other entity to collect online payments through any other website. Please be sure that your payments are being made through Nexbillpay and NOT DOXO to ensure that your payments are received and applied to your account in a timely manner.