Customer Service

Our goal is to supply our customers with prompt, dependable water service in a courteous manner.

Our job at Arab Water Works is service. Regardless of a particular job assignment we are working one goal, that of supplying our customers with prompt, dependable water service in a courteous manner. Many details become a part of our efforts, but all of them are aimed at one objective – that of being an efficient service organization for the people of Arab and the Brindlee Mountain Area.

New Service

 

 

 

 

Termination of Service

When a customer requests a termination of service, he/she must notify Arab Water Works. Upon notification, Arab Works will complete a disconnect order, turn off the meter, and take a final meter reading. A final bill will be generated during the customer’s normal billing cycle.

Minimum Bills

The amount of the minimum bill is based on meter size
3/4″ meter 0 – 2,000 gallons $13.10
1″ meter 0 – 8,000 gallons $37.76
1 ½” meter  0-15,000 gallons $65.30
2″ meter 0 – 25,000 gallons $102.30
3″ meter 0 – 50,000 gallons $194.80
4″ meter 0 – 90,000 gallons $332.80
Utility tax of 4% is added to the water charges on each account.